• What size excavator do I need?

  • The right size excavator depends on the specifics of your project. Consider factors like the space you’ll be working in, the type of material you'll be handling, and the depth or height you need to reach. For smaller residential or tight access jobs, a 1.7-ton or 8-ton excavator might be ideal. For larger earthmoving tasks or commercial projects, a 14-ton excavator could be more suitable. If you’re unsure, reach out to our team, and we’ll help you choose the best machine for your needs!

 

• Can anyone hire an excavator?

  • Crowley Hire runs on accounts only, therefore to hire from us you must have a registered ABN and be experienced in operating these machines.

 

• Are our machines compliant?

  • Absolutely. All our machines are fully compliant with industry standards and are regularly inspected to ensure they meet safety and operational guidelines.

 

• Can I get service records for the machine I am hiring?

  • Yes, service records are available on request to give you peace of mind about the machine’s maintenance history.

 

• Is my quote all inclusive?

  • Yes, our quotes are all inclusive for your quote hire period and will include delivery fee where applicable and GST.

 

• What types of equipment does Crowley Hire offer?

  • We offer a range of earthmoving equipment and access equipment including various sizes of excavators, truck and dog setups, and scissor lifts.

 

• How do I request a quote for hiring equipment?

  • You can request a quote by contacting us directly through phone, email, or our website. Our team will respond promptly with all the details.

 

• Does Crowley Hire offer both short-term and long-term hire options?

  • Yes, we provide both short-term and long-term hire solutions, giving you flexibility to meet your project timeline.

 

• What is included in Crowley Hire’s 24/7 customer support?

  • Our 24/7 customer support means you’ll always have someone to reach out to for assistance, whether it's regarding equipment operation, troubleshooting, or urgent needs.

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• Can I arrange delivery for the equipment I hire?

  • Yes, we offer convenient delivery options to get your equipment to the job site when you need it.

 

• How does Crowley Hire handle maintenance or breakdowns?

  • In the event of any issues, our team will quickly address maintenance getting a mechanic on site ASAP!

 

• What insurance is required for hiring equipment?

  • All our machines are fully covered by our Insurance so you do not need any extra insurance to hire from us.

 

• How do I make payments for hired equipment?

  • Payments can be made via various methods, including bank transfer or debit/credit card.

 

• Is there a minimum hire period for Crowley Hire’s equipment?

  • Payments can be made via various methods, including bank transfer or credit/debit card.

 

• Are operators available with the hired equipment?

  • Yes, we can provide experienced operators if needed, making it easier for you to complete projects safely and efficiently.

 

• How does Crowley Hire handle fuel and other consumables?

  • Upon delivery, your machine will be fully fueled, greased, and equipped with all necessary consumables, ready to get the job done. During the hire period, the Hirer is responsible for fueling and greasing the machine as needed. We kindly ask that all machines are returned with a full tank of fuel.

 

• Can I hire multiple machines for a project?

  • Absolutely. We support multi-machine hires to meet the scale of your project, whether it’s small or large.

 

• Is Crowley Hire open on weekends and public holidays?

  • Yes, we’re available on weekends and public holidays to accommodate your project schedule.

 

• What are Crowley Hire's terms for cross-hiring equipment?

  • The Hirer must not cross hire the machine to a third party unless other arrangements have been made with Crowley Hire.

 

• How do I get in touch with my hire coordinator?

  • When you hire from us, you’ll be assigned a dedicated hire coordinator as your main point of contact for any questions or support, they can be contacted on 0401 728 224.

 

• What is the policy if equipment is returned late or damaged?

  • Late returns or damages are assessed per our hire agreement, and fees may apply. We always encourage open communication if this occurs.

 

• Are there any discounts for weekly or long-term hires?

  • Yes, we offer discounts for extended hire periods. Our team will be happy to discuss the options available for your project.

 

• How does Crowley Hire handle cancellations or rescheduling?

  • We understand that schedules can change. Our team is flexible with rescheduling and will work with you on cancellations as outlined in our terms.